Frequently Asked Questions

What types of chairs do you cover and how will I know what size I need in my venue?

We have 5 different styles of chair cover and each come in white or black. These sizes cover nearly all banqueting chair shapes and styles.

Let us know the name of your venue and we will check against our database to see what size you need. If we dont have your venue listed we can tell from a picture of the chair what size you will need, or can arrange a site visit to confirm.

Can we order samples?

Yes. We send swatches of chair sashes and other linens on request. All our samples are free of charge.

What are the booking procedures?

We take an initial booking deposit to secure the date and send a booking confirmation to you. We then get back in touch 4 weeks before the wedding to confirm all your final requirements and finer details. The balance is payable 3 weeks before the wedding then we organise everything for you from there.

What if I can't find the colour or product I am looking for?

We are constantly adding new colours and products so not everything is pictured on the website. Please ask us for anything you cannot find. We also offer a full bespoke service where items can be custom designed to your exact requirements.

How far do you travel?

We generally work in our local areas of Edinburgh, East and West Lothian, Fife and The Borders but will happily travel further on request. We generally include free delivery in all our local areas.

Can we arrange for our venue or planner to set up the chair covers?

Yes. If you want to arrange someone else to set up the covers and sashes, they will be delivered to the venue pre pressed and hung up on a rail so they can be put straight onto the chair, crease free.

Do you charge for lost or damaged linen?

We do not always charge for damaged linen as we look at each case individually and always work hard to repair linen or remove stains when possible. In some cases we may have to charge, but we have very rarely had cause to charge customers for loss or damage.

Are you open on the day of our event?

Yes. We are always open when we have an event on and although we are not always in the office we always have a contact available on the big day.

How do we arrange the set up time?

We contact the venue directly one week before your event to arrange this all for you.

How can I pay the deposit?

We accept payment by cash, cheque or BACS. Please contact us and we will send our payment details by PDF.

What are your Terms and Conditions

You can download our terms and conditions here.